Frank started his journey with Goodwill in October of 2016. He was hired as a Unit Processor and helped prepare for the grand opening of our new South End Goodwill store on Maryland Avenue in Hagerstown, MD. He was promoted to Lead Unit Processor in September of 2017 and learned the Sales Clerk role.
As a Lead Unit Processor, Frank assists the management team in their absence by overseeing store operations. He takes pride in making sure that the store is presentable and items are restocked and plentiful.
When asked what he likes about Goodwill, Frank said “I work with employees who have gone through the Goodwill job training program, and I get to see how the program has helped them better their lives.” Having witnessed firsthand how our mission of removing barriers and creating opportunities has helped co-workers, Frank regularly shares the Horizon Goodwill mission with his customers and how their purchases support our mission.
Born and raised in Hagerstown, MD, Frank’s hobbies include playing pool and bowling, watching the Pittsburgh Steelers play football, and shopping at Goodwill. Frank values the importance of service and giving back to the community, which he has been doing since the age of 16 as a volunteer firefighter. “I enjoy working for Goodwill because they serve individuals in the community and that is very important to me. I also enjoy the flexibility and getting to know the customers who shop in our store.”
Frank is proud that he helped open the South End store and worked his way up to a lead position. He hopes to continue his professional growth by gaining more responsibility in the store and eventually becoming a manager one day. Horizon Goodwill Industries is proud of Frank’s service to Goodwill and to his community. With his usual smile, Frank says, “Come check out the amazing deals and steals at our South End store on Maryland Avenue in Hagerstown. It would be my pleasure to serve you!”