I have had the distinct pleasure of working alongside Horizon Goodwill Industries. In my tenure, I have worked as a colleague and, at times, done third-party-quality-assurance checks to ensure program compliance. Through all of my interactions with Brandon Marks, Lori Livingston, and Cindy Weaver, I have seen firsthand how truly committed HGI is to its mission as well as its day-to-day duties of ensuring customers are 100% satisfied with the level of service they have received. I can say, without hesitation, that I have nothing but the utmost faith in Horizon’s ability to perform its work above and beyond customer expectations. On the rare occasion that work did not live up to my expectations, HGI fixed issues timely and, most importantly, always with a smile on their faces and never made excuses. Finally, and I think most importantly, it is clear that Horizon Goodwill truly values its people. I am aware that Horizon Goodwill Industries offers competitive wages and benefits in an industry that is generally known for being tight-fisted. Through my work, I have learned what exceptional work Horizon does from top to bottom. I fondly look forward to seeing what exciting things Horizon will do next!
-Robert Samuel Martinez, Maryland Works
Berry Plastics SP, Inc.
Berry Plastics has enjoyed a long-standing partnership with Horizon Goodwill Industries. Finding a labor force to meet our fluctuating production needs in our market is an ongoing challenge. The team at Horizon Goodwill has produced a turnkey staffing solution that we have relied on and have continued to grow over the past several years. The process is easy, the administrative support is very professional, and we feel we are truly in a win-win partnership. We are able to meet our production needs, and they are able to fulfill their mission of putting people to work. I would gladly recommend Horizon Goodwill as a staffing solution.
-John R. Mathews, Plant Manager, Berry Plastics SP, Inc.
Internal Revenue Service (IRS)
Horizon Goodwill Industries has been partnered with the IRS since 1992, providing all of our mailroom services. The team is extremely competent, reliable, and professional. In FY16, the team inspected 82,340 incoming packages/envelopes and processed 31,722 pieces of outgoing postal mail without any incidents. It is reassuring for me to know that we have such a dedicated team on our side, and I would highly recommend Horizon Goodwill Industries as a service provider to my peers.
-Lester D. Keckley Jr., Support Services Specialist, Internal Revenue Service (IRS)
Ceramcor, the makers of Xtrema Cookware, have utilized Horizon Goodwill for all of our fulfillment needs for the past eight years. We have been very impressed with their professionalism and ability to provide excellent shipping and warehousing. As our business has grown rapidly, so have their resources to meet our growing E-Commerce business. Who benefits from this positive business relationship with our customers, the Goodwill employees, and the Hagerstown Community!
-Bob Bergstrom, Sales Manager, Ceramcor
The partnership we share with Horizon Goodwill Industries has opened our eyes to a new way of approaching our business. Their mission of “removing barriers to social mobility” is one that we are proud to support and one they execute extremely well. The team proved to be competent and capable during implementation and made the setup process very easy for us. The warehouse fulfillment solution they provide to both SignZone and our customers has been virtually seamless. The attention to detail, responsiveness, and caring these individuals show gives us the confidence we need to know that our products and customers are being taken care of. I would recommend Horizon Goodwill Industries to anyone looking for a solid, dependable, value-added partner.
-John Bruellman, CEO, Sign-Zone, Inc.
The Maryland Theatre
The Maryland Theatre has been using Horizon Goodwill’s cleaning services for three years. The staff is very flexible with our ever-changing cleaning schedule and always responds in a timely manner with any questions or concerns that may arise. The crews that come to clean are always on time, follow directions well as their duties, and are very friendly. We have been very pleased with Horizon Goodwill’s services and hope to use them for many years to come.
-Jessica Green, Executive Director, The Maryland Theatre