Dell Reconnect – Technology Recycling with Goodwill®

In 2004, Dell joined together with Goodwill® Industries to create the Dell Reconnect program. Consumers can drop off their used computer equipment at one of the 2,000+ participating Goodwill locations in 44 states in the US to be responsibly recycled for free. The trained staff throughout our Goodwill partners will sort and process the equipment to be picked up and recycled by Dell. The Dell Reconnect program not only helps create jobs in the community for people with disabilities and disadvantages but also helps foster the circular economy: it replaces the ‘end-of-life’ concept with restoration and aims to eliminate waste. Plastics and gold collected will be recycled into new computer parts through Dell’s closed-loop recycling process.

Dell Reconnect accepts any brand of computer equipment in any condition. This includes Computers, Monitors, Printers, Scanners, Hard Drives, Keyboards, Mice, Speakers, and Cables.

Data Security:

• Consumers should remove personal data from hard drives or other storage media before bringing their equipment to Goodwill.
• Dell Reconnect accepts hard drives and shredded storage media once our EDPs (Electronic Disposition Partners) receive them.
• Dell has a network of EDPs that we work with that are either R2, E-Stewards certified, or both.
• Dell does not disclose those partners, but we can assure you that they all meet those requirements and even more stringent requirements per our policies.

Misconceptions:

• Any revenue from the recycled computer equipment goes back into the Dell Reconnect program to support Goodwill’s employment placement and job training services.
• Dell does not make money off the Dell Reconnect Partnership:
  • This is a long-standing partnership of ours that came about in an effort to be part of the solution to recycling end-of-life electronics.
  • Dell pays our partners, covers logistics and marketing, and must also pay our EDPs to recycle some commodities.

Dell Reconnect is important to Dell’s 2030 Moonshot Goals, especially our 1-for-1 goal: By 2030, we will reuse or recycle an equivalent product for every product a customer buys.